What Clients Are Saying About
the Creative Communications Center

From Organizations:

"Thank you for all your hard work and extra effort at making the inaugural meeting of the World Protected Area Leadership Forum such an outstanding success. Your tireless enthusiasm and professionalism were an inspiration to all of us. The National Park Service is profoundly grateful to you for leading us through this initial meeting of the Directors and Chief Executives of parks and protected areas from around the world."

-- United States Department of the Interior

"The Leadership Institute has had a tremendous impact on our organization. Our managers now have a clear picture of what an effective leader looks like and acts like. They are able to define a vision and mission for their team that sets everyone out on the same path. When they leave the Institute, they can be measured and monitored. Everyday, I hear a story about a success that one of our leaders has had that can be attributed back to skills they learned and adopted at the Institute. The Institute has become our secret weapon in our development of a strong team."

-- Storage USA

"Thank you for the outstanding work you are doing as course leader. In addition to thoroughly covering the seminar material, your personal style adds a great deal to the success of the programs. You make it interesting and rewarding by customizing the sessions to meet the needs of each group. Your love of teaching is readily apparent, and your credibility impressive having worked with a wide variety of public and private organizations."

-- American Management Association

"Susan, now that Chrysler's Customer One program has concluded, we would like to congratulate and thank you for helping launching this significant training program. Your enthusiasm, experience and team work helped make Phase 1 an overwhelming success. We have you to thank for that accomplishment."

-- Ross Roy Communications/Chrysler Customer One

"Our compliments on Susan's excellent facilitating the Partnering Workshop. Susan understood the meeting objectives, adapted to the unique situation, amd quickly developed a comfortable and trusting relationship with all the individuals present."

-- CRREL

"I can't believe the emotions that I feel at this point. There are so many wonderful tips, strategies, and techniques that I have learned. Inspirational messages that have been mentioned throughout the Adventures in Attitudes course will be a part of my backpack wherever life's journey leads me."

-- Long Island Educator

"We utilized Susan Hastings as our seminar leader and are happy to report that we had an excellent session. Susan did an excellent job tailoring her curriculum to our needs, and I would recommend her to Andersen for future use."

-- Andersen Windows, Inc.

"Learning about behaviors and values has been an eye-opener. While I understood these basic differences among people existed, I was never really appreciative of how much or how often these differences effect interpersonal relationships. Thank you."

-- Small Business Success

to top

From Coaching Clients:

"I have grown more professionally and personally with Susan Hastings as my coach than at any other point in my working life. She has helped me gain poise and confidence while motivating me to reach beyond my comfort zone. The results have been astonishingly rewarding. Susan's polished skills and techniques are very effective. She's easily accessible, very responsive and fun. I highly recommend to anyone who desires to be the best they can be that they get Susan as their coach."

-- Brenda Mahaffey
Federal Railroad Administration

"Susan is a highly skilled coach and has an intuitive sense for listening and asking just the right questions. She's an invaluable resource."

-- Cynthia Broschat

"As a great coach does, Susan challenges me to act in ways I normally wouldn't try. Everyone should experience this fulfilling development method at some point in their careers."

-- Christine Lamothe

"Working with Susan has had a very powerful impact on my life. I not only have developed a more positive outlook, but through her coaching, I have gained important insights, answers and direction."

-- John Locke

"Finding a professional trainer, facilitator and coach who could work with our company on a long-term basis seemed like it might be a difficult task. However, we have found that person in Susan Hastings. She is truly a remarkable professional and person."

-- Karen Langham

"Working with Susan has provided me with a safe place to think aloud and has allowed me to give myself permission to dream again. Her gentle style, focused listening, ability to get at the heart of a matter, and flexibility to let the coaching sessions go where I need them to go really works for me. She helped me realize that I already possessed the resources, skills, and wisdom to make my dreams come true."

-- Michele Occiogrosso

"Susan's new coaching package is so effective. The initial full day spent one-on-one with Susie establishes a strong foundation for the entire coaching process. It provides Susan with a good understanding of your needs and drivers, and you have adequate time to discuss your issues, listen to options, and develop an action plan to take you forward. By the end of the day I felt I had a track to follow, detailed enough to get me going but not overly prescriptive. If you are serious about working with a coach to move forward, this initial investment of time is well worth it. The follow-up portion, monthly phone conversations for eleven months, helps keeps you focused, or adjust as necessary."

-- J. Wilke, Manager at a Federal Laboratory

"After my coaching sessions with Susan, I had a greater appreciation for the fact that everyone has very different communication styles. It was incredibly helpful to learn about them, and my own style and how to more effectively communicate with people who have styles different - or the same - as my own. She helped my learn how to THINK about how to approach a communication "crisis" and then effectively work through it. It helped me grow both professionally and personally and I would recommend her program to everyone."

-- Caisil Weldon

"If you want to improve the skills of your organization's leaders, then this manual is a must have. At Storage USA, our employee surveys told us that our leaders needed to improve in their communication skills: listening, giving direction, coaching; and they needed to improve the way and frequency by which they recognized and rewarded their teams. Using the techniques taught in the Leadership manual, we improved our survey scores year over year in these areas. Many of our leaders supervise dispersed workforces. It is vitally important that, anytime they get their teams together, this time is used productively and wisely. The facilitation skills taught in Susan Hastings' manual were just what our leaders needed to put them on the path to successful and impactful meetings. These are proven methods that work! I highly recommend Susan Hastings' methods and materials to anyone who wants to make an impact on the effectiveness of their organization's leadership."

-- Karen Langhan, Storage USA

to top

A Partial List of Creative Communications Center Clients

• Alcoa
• American Management Association
• Andersen Windows
• Chrysler Corporation
• Dartmouth College
• Delta Airlines
• Federal Railroad Administration
• Hewlett Packard
• Kraft Foods
• Merrill Lynch
• Mitsubishi Electronics
• Nabisco
• National Park Service
• New England Health Care Assembly and Hospice
• New York Life Insurance
• New York Police Department
• Parke-Davis
• Pfizer Inc.
• Primary Care Network
• State of Vermont
• Storage USA
• TRACE Education Services
• U. S. Department of the Army
• U. S. Department of Energy

You Make "A Difference" Today!

to top

home | services | workshops | living your purpose | coaching services
essentials of coaching guides | training & educational assessments | education | olympian program
articles| starfish shop | about Susan Hastings | testimonials | special offer | contact us
privacy policy | guarantee & refund policy | shipping policy

Creative Communications Center
Voice: 800-733-9349 FAX: 802-649-1068
PO Box 808
Norwich, VT 05055
SHastings@CreativeCommunicationsCenter.com

© 2000 - 2008 Copyright Susan C. Hastings. All rights reserved.
www.adifference.com

Designed by JBCR Virtual Solutions