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Click Here To Read You Make A Difference Blog by Susie Hastings

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The Olympian Program: Bringing Vision, Reality and Leadership to Life

Creative Communications Center Workshops and Seminars

This unique manual provides a one-on-one coaching program, and is designed for any coach who wants a full program for their clients!

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Essentials of Coaching: Turning Managers Into Coaches

Have you ever wondered how coaching skills might boost your managers' effectiveness?  Would you like to help your managers develop the critical communication and relationship skills they need?  I've worked or talked with many of you in the past and here's the bottom line on coaching skills:

Managers who know how to coach make their organizations more productive. 

Susie HastingsI’d now like to offer you several customized options for building a better, more productive and effective management team.  Believe it or not – it’s all about the basics.

I've built a variety of training and development solutions around my Essentials of Coaching: A Practical Guide for Coaching Others to their Potential.  This guide and related program go beyond traditional management training to quantifiably improve the communication and leadership skills of your managers through tested coaching techniques and helps extend these skills and knowledge to the entire organization. 

What makes Essentials of Coaching so unique? 

1.  Creative Communications Center's 7 C's for Competent Coaching will give you several pages of how to coach.  The information, insights and ideas are guaranteed to help every person, regardless of their own skill as a developing or professional coach.

2.  Leader's Guide includes a detailed sections on how to coach for particular and unique coaching styles.  It is designed to cover most situations with clients, and provide a path for coaching them to their potential in real time, and from a practical perspective, rather than theoretical teaching.

3.  22 Articles divided between Personal, Business and Education with Reflection Questions after each one where you and your client can decide which ones are relevant for whatever issues that emerge in your coaching relationship.  This resource section is extremely helpful during the coaching relationship and for years to come.

4.  Back to Basics: this Guide is based on my experience that it's the basics that get people in trouble with both relationships and results: communications, - listening/confrontation/win/win problem solving -; not understanding different styles and how to relate specifically to each style, time and stress management.  This addresses proven methods of what to do about the most common performance issues.
 
There are several options to get you started on the path to a more successful organization, along with some special offers, so please read on…

OPTION 1: Do you have a team that does well with self study guides? 

I've distilled the eight essential elements of effective coaching into one comprehensive guide.  Your managers will learn how to address differing behavioral styles, determine workplace motivators, learn communication skills and help their staff manage their time, job stress, and set realistic goals.   Key Outcome: They'll understand how to achieve excellent results and relationships.

OPTION 2: Do you have a few managers that could be trained to become trainers for your organization or department? 

I have created a "train the trainer" program to empower your key management staff.  Key Outcome:  They'll learn how to understand and teach the eight core elements of coaching,  how to use them effectively and how to impart that knowledge to others in the organization.   

OPTION 3: Could your organization benefit from a customized coaching essentials workshop? 

I will create a cost effective program, specifically tailored to your staff development needs.  Key Outcome: Your entire office will understand and internalize the core coaching elements to strengthen and improve the organization's staff morale and productivity.

In my 20 years of coaching multinational corporations and businesses, and teaching with the American Management Association, I've identified significant differences between management skills and coaching/leadership skills.  Both are valuable but whereas management tends to tell, coaching tends to ask, giving your people the opportunity to come up with their own solutions and their own insights, resulting in their own buy-in and their own subsequent productive actions.    

SPECIAL OFFERS:

I’d like to offer you a complimentary ½ hour of my time, either to review which option/s might best fit your needs or to discuss a particularly pressing issue that core coaching techniques might help resolve.  
 
This Guide includes an additional  Reaching Your Potential:  A Companion Guide to Essentials of Coaching, a streamlined version of Essentials of Coaching for managers who want to customize for individual employees.

Areas covered in the Workshop and its supporting Guides include:

Purpose: 
This workshop will empower organizations to achieve better results and relationships by shaping their managers into effective coaches. 

Here’s Why: 
There are significant differences between managerial skills and coaching skills.  Management tends to tell rather than ask, resulting in a lack of collaboration, motivation and communication.  In this kind of environment, morale goes down and fear goes up.  Managers who know how to coach create the potential for exceptional relationships and desired results in a positive, goal-oriented manner – creating a motivating and productive environment. 

Here’s How:
Options for this workshop include a one or two day format, and state-of-the-art Coaching Guides for all participants.  These reference materials include:

Essentials of Coaching: A Practical Guide for Coaches Who Want to Empower their Clients (offering key assessment tools and coaching best practices for managers), and

Reaching Your Potential: A Companion Guide to Essentials of Coaching (streamlined version of Essentials of Coaching for managers to customize for individual employees).   

Areas covered in the Workshop and its supporting Guides include:

   *  DISC Behavior Styles
   *  Workplace Motivators and Values
   *  Communications
   *  Time Management
   *  Stress Management
   *  Vision – Mission – Values
   *  From Vision to Reality
   *  Goal Setting
   *  Articles with Reflection Questions

Also available are optional assessments to complement the modules.  These can be purchased as paper or electronic copy and are recommended for managers before they begin the program, as part of their own coaching self-awareness.  Subsequent to the coach training, managers may choose one or more of these in their work with individual employees.  

Assessment topics include:

*  DISC Behavior Styles
*  Workplace Motivators and Values
*  Listening
*  Time Mastery
*  Coping & Stress
*  Dimensions of Leadership
*  Team Dimensions
*  Workplace Motivators

Here’s the Format:

    *  Lecture
    *  Experiential exercises
    *  Individual coaching for each manager
    *  Practice

Here are the Results:

Turning Managers Into Coaches  will give your managers the knowledge, skills and relationships they need to reach their potential – and to guide their people to do the same. 

Results include:

     *  Better relationships between managers and their people
     *  Specific coaching skills and knowledge
     *  More empowerment, higher motivation, better communications
     *  More joy and happiness at work – and at home.

In addition, to conducting the workshop, Creative Communications Center will also offer subsequent ‘on-call’ coaching to managers as needed.

I would welcome the opportunity to customize this outline to meet your leadership needs, particularly by converting your managers into effective coaches.

Feel free to visit my website www.adifference.com to learn more about my work and other services I provide.   

And take advantage of my complimentary ½ hour coaching conversation by calling me to set up a time to visit.  (800-733-9349).

I look forward to hearing from you if you're interested in pursuing any of my options and offers.

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